Seamless reviews? What do people say on Yelp, Reddit, BBB, and Glassdoor?

Is Seamless a safe and legitimate site to use? How do customers rate Seamless? Is Seamless a scam, what are the most common complaints?
Seamless' customer service are rated: 2.0 - 1 ratings

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Knoji Staff
129
Posted Jul 3, 2018

Better Business Bureau (BBB)

Seamless has a lower rating on BBB of between D- to D+. The Better Business Bureau has enough data on Seamless to assign a grade to them, and they've assigned them a lower score, indicating some potential issues. Most likely, Seamless has responded in a satisfactory manner to some, but not all, customer complaints. It is likely that some customer complaints were not resolved to the satisfaction of the customer, leading to their decreased BBB rating.

You can see Seamless' BBB rating and scorecard here.

Glassdoor

Seamless has neutral to slightly positive feedback on Glassdoor. Out of 25 ratings Seamless has received a 3 star rating by current and former employees. This indicates that Seamless likely has solid employment policies and practices, but some employees may have been unhappy or may have filed complaints.

You can see Seamless' Glassdoor reviews here.

Trustpilot

Shoppers on Trustpilot have assigned Seamless about average to slightly below average ratings on Trustpilot. Consumers have posted 719 ratings on Trustpilot and given them roughly 3 stars. It appears that users on Trustpilot who have used Seamless may have had some issues with their service, it appears that most people generally have had a good experience with them.

You can see Seamless' Trustpilot reviews here.

Reddit

We found a thread on Reddit where users have shared their experiences with Seamless.

Generally, the feedback on Seamless among Redditors has been neutral. People had mixed reviews of Seamless on this Reddit thread and the average feedback seemed to be neutral.

You can see the full Reddit thread on Seamless here.

Shopping tip: (October 20, 2018): Use promo code SPPE00DZGPGTRP8 to save $15 off at seamless.com — redeem it here. You can also view more Seamless promo codes.

. You can also view all 0 stores that offer reviews across all categories.

This user rated Seamless's customer service: 2.0
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Not helpful
Rated 4.0 - 37 reviews

About Seamless

Seamless is a major food delivery company operating the e-commerce site seamless.com. Seamless sells its products and services in the food delivery vertical, offering discounts and promo codes to its customers infrequently. Seamless has good ratings among shoppers on Knoji, with 37 ratings and an average rating of 4.0 stars. Seamless scores very highly compared to other brands in the food delivery industry, providing 10 e-commerce features to better serve its customers.

Seamless' Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Maybe
It appears that Seamless may not offer free returns & exchanges currently.
International Shipping:
Maybe
It appears that Seamless may not offer international shipping currently.
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that Seamless may not accept debit & prepaid cards currently.
PayPal:
Yes
Seamless offers PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page.
Apple Pay:
Maybe
It appears that Seamless may not accept Apple Pay currently.
Google Pay:
Maybe
It appears that Seamless may not accept Google Pay currently.
Discount Policies
Promo Codes:
Yes
Seamless supports a promo code box on their website. Check the Seamless promo codes page for the latest coupon codes from Seamless.
Sales:
Yes
Seamless runs a clearance and promotions page on their website. Check the official Seamless sales page for the latest discounted prices and sales directly from Seamless
Military Discounts:
Maybe
It appears that Seamless may not offer military discounts currently.
Official Coupons Page:
Yes
Seamless offers their own coupons and promotions page on their website. Check the official Seamless coupons page for the latest offers directly from Seamless
Student Discounts:
Maybe
It appears that Seamless may not offer student discounts currently.
Price Matching:
Yes
Seamless has a price matching and price adjustment policy. Get discounted pricing from Seamless if you find a lower price on another website. See program details on their official price matching page.
Birthday Discounts:
Maybe
It appears that Seamless may not offer birthday discounts currently.
Senior Discounts:
Maybe
It appears that Seamless may not offer senior discounts currently.
Competitor Coupons:
Maybe
It appears that Seamless may not accept competitor coupons currently.
Coupon Stacking:
Maybe
It appears that Seamless may not allow coupon stacking currently.
Customer Service Features
Contact Information:
Yes
Seamless offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page.
Loyalty Programs:
Yes
Seamless offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page.
Social Media Pages:
Maybe
It appears that Seamless may not offer social media pages currently.
Reviews:
Maybe
It appears that Seamless may not offer reviews currently.
Financing Options
Affirm Financing:
Maybe
It appears that Seamless may not accept Affirm financing currently.
Klarna Financing:
Maybe
It appears that Seamless may not accept Klarna financing currently.
Afterpay Financing:
Maybe
It appears that Seamless may not accept Afterpay financing currently.
Bread Financing:
Maybe
It appears that Seamless may not accept Bread financing currently.
Website Features
Website Security & Privacy:
Maybe
It appears that Seamless may not offer website security & privacy currently.
Mobile Apps:
Maybe
It appears that Seamless may not offer mobile apps currently.
Marketing Programs
Affiliate Programs:
Maybe
It appears that Seamless may not offer affiliate programs currently.
View all features